Disclaimer: I gladly receive absolutely zero compensation for my reviews; there are no affiliate links nor do I profit in any way. This is an unbiased review and is completely for your benefit.
When it comes to my websites.. including Profit Copilot, I do most of the design work myself – having a background in graphic design and web development sometimes pays off.
But over the last few years I’ve found it increasingly more productive to just hand that work over to someone else, so I can focus on running the business.
Obviously I’m proud of Profit Copilot and the customizations I’ve made to it… but, like most projects, you always see room for improvement.
That’s why I went out hunting for someone I could work with on a regular basis, so they could manage the technical side of things.
During my search, I saw that Clickin Technologies were receiving good reviews on the Warrior Forum. So I sent them a quick message containing my design brief, with mock up.
I requested that they:
Shorten the length of the website header, overlay the logo on top of the navigation bar and add a second menu to the right hand side.
Simple stuff for a web development company, right?
I also needed to know how long it would take them to complete the project. This is important because I need to stick to a schedule.
Within a few minutes they responded with a quote, they were the quickest of all three companies I contacted, but did not provide a time scale until I asked a second time.
8 – 24 hours was the response.
Now, the speed at which they provided the quote struck me as slightly odd because the didn’t make any inquiry about the theme I was using nor requested any technical information about the website.
Ok, they’re professionals. They know what they’re doing.
Payment was made and the next day they told me that the work I requested was ‘done’. But it wasn’t, the second menu hadn’t been added.
A series of back and forth emails carried on for almost a week before Clickin Technologies informed me that my WordPress theme (Newspaper) prevented them from adding the menu.
This was very disappointing, especially considering the amount of times I had to nudge them for an update, or to check that things were progressing as their deadline had severely overrun.
They also created a resizing problem with the logo and failed to correct it, even after requests were made.
So that’s what went wrong.
Here’s what went right; the quality of the work that they did produce looked good and was almost what I envisaged. It only took a couple of emails to tweak it and get it spot on.
While at times communicating with them felt like pulling teeth, they were polite and courteous.
And they didn’t quibble when I requested a 50% refund.
In the interest of balance and fairness, at the beginning of the project I let them know that I would be reviewing their services on this website. Their response:
“I will be highly obliged if you write something good about my services which will generate more leads.”
I told them my review would be honest.
So, in all would I work with Clickin Technologies again? Probably not.
But at the same time I have no desire to harm their business, so I think if you just require very basic work and don’t mind having to explain yourself a few times, then I can’t see any problems with hiring them.
The quality of work is ok, if a little sloppy.